The Corcoran Group Introduce
The New York City real estate market is a world of superlatives—the highest prices, the most exclusive listings, and some of the most complex transactions in the country. In this environment, a few names rise to the top, becoming synonymous with the city's high-end property landscape. The Corcoran Group is one such name, a well-known real estate agency that has been a significant player in the market for decades. With a brand presence across the city and a wide array of services, Corcoran aims to serve the diverse needs of buyers, sellers, and renters. Their reputation is built on their presence in the luxury market and their extensive network, but like any large-scale business, customer experiences can vary. This article aims to provide a factual overview of The Corcoran Group's offerings, location, and key features, incorporating both their publicly stated services and the candid feedback from real customers.
Operating in a market where trust and communication are paramount, a firm's reputation is a critical part of its identity. The reviews provided for The Corcoran Group highlight a customer service experience that is described as "one of the worst," citing dismissive and arrogant agents, poor communication, and a focus on upselling rather than client needs. One review specifically mentions "delayed responses" and "a complete lack of follow-through," which are significant red flags in a fast-paced market where time is of the essence. Another review from a client who had issues with a rental property points to "rude realtors" and a non-responsive attitude. This type of feedback, while representing individual experiences, provides a valuable counterpoint to the company’s promotional materials and is an essential consideration for anyone looking for a reliable real estate partner. It suggests that while the brand may have a high-end reputation, the client-facing experience can be inconsistent and frustrating.
The Corcoran Group's office is located at 221 Columbus Ave, New York, NY 10023, USA. This prime address places the firm in a bustling and desirable part of Manhattan, situated on the Upper West Side, near Lincoln Center and Central Park. The location is highly accessible via public transportation, with numerous subway lines and bus routes serving the area. This makes it convenient for clients to visit the office for in-person meetings. As a major business in a central location, The Corcoran Group’s presence at this address reinforces its status within the New York City real estate industry.
The Columbus Avenue office is at the heart of the Upper West Side, a neighborhood known for its cultural institutions, historic buildings, and residential appeal. The accessibility of this location is a key convenience for both agents and clients. The provided information does not specify any accessibility features, but its location in a modern urban environment suggests it is likely to be accessible to a wide range of visitors. The neighborhood itself is a blend of residential calm and commercial activity, providing an ideal base of operations for a company that deals with a wide array of property types.
The Corcoran Group offers a broad spectrum of real estate services, catering to various client needs from first-time homebuyers to seasoned investors. Their extensive list of services includes:
- Building lot sales: Assisting with the sale and acquisition of land for development.
- Buying agent services: Representing buyers to help them find and purchase properties that meet their criteria.
- Commercial property buying & sales: Handling transactions for commercial real estate, including office spaces, retail, and more.
- Condo rentals: Facilitating the rental process for condominium units.
- First-time home buyer services: Providing guidance and support to individuals navigating their first home purchase.
- Furnished property rentals & sales: Specializing in transactions involving furnished properties.
- Luxury property buying & sales: Focusing on high-end and luxury real estate in prestigious neighborhoods.
- Property buying & sales: General services for residential property transactions.
- Property rentals: Managing the rental process for various residential properties.
- Real estate sales management: Overseeing the entire sales process for a smooth transaction.
- Relocation assistance: Helping clients with the complex process of moving to or from New York City.
- Seller's agent services: Representing sellers to market and sell their properties at the best price.
- Home Buying, Home Selling, and Home Renting: Comprehensive services for all residential needs.
- Search Real Estate Listings, Search Apartments: Providing access to a wide database of properties available for sale or rent, including townhouses, condos, and co-ops.
This comprehensive list of services demonstrates that The Corcoran Group is structured to handle almost every type of real estate transaction. The agency's ability to offer services for building lots, commercial properties, and luxury real estate, in addition to standard residential sales and rentals, positions them as a full-service brokerage. The specialization in different property types like townhouses, condos, and co-ops is particularly important in the New York market, where each type has its own set of rules and complexities.
The Corcoran Group’s reputation and market position are built on several key features and highlights.
- Brand Recognition: As one of the most well-known names in New York City real estate, Corcoran has a powerful brand presence that can attract a wide pool of buyers and sellers.
- Extensive Service Portfolio: The agency's ability to handle everything from commercial sales to first-time home buying and luxury rentals makes it a one-stop-shop for many clients.
- High-End Market Presence: The brand is closely associated with luxury properties, which can be an asset for sellers of high-value real estate.
- Large Network: As a large brokerage, Corcoran has an extensive network of agents and potential clients, which can be beneficial for matching properties with buyers or tenants.
While these features are often highlighted in the company's marketing, the provided customer reviews offer a different perspective. They suggest that the firm's brand recognition and large-scale operations do not always translate to a positive client experience. The reviews point to significant issues with communication and a lack of client focus, which could be a major concern for individuals who need responsive and empathetic service during a high-stress real estate transaction.
To contact The Corcoran Group, you can use the following information:
Address: 221 Columbus Ave, New York, NY 10023, USA
Phone: (212) 721-7227
Choosing a real estate agency in New York City is a decision that requires careful consideration, and in the case of The Corcoran Group, it's a matter of weighing brand recognition and extensive services against potential customer service issues. On the one hand, a brand like Corcoran offers unparalleled access to a wide range of listings and a broad network of agents, which can be a significant advantage, particularly in the luxury or commercial markets. Their comprehensive services mean that a client can handle all of their real estate needs, from buying to renting, under one roof.
On the other hand, the provided customer reviews present a compelling argument for caution. The accounts of "dismissive, arrogant" agents and a "nightmare" of communication suggest that the high-end reputation does not guarantee a positive, client-centric experience. For a person making one of the biggest financial decisions of their life, a responsive, trustworthy, and empathetic agent is often more valuable than a famous brand name. The reviews specifically mention a focus on "pushing overpriced properties" and a lack of attention to client preferences, which can lead to frustration and a sense of being undervalued. Therefore, while The Corcoran Group has the resources and market presence to be a major player, prospective clients should conduct thorough due diligence and perhaps seek out a specific agent within the firm with a strong, positive personal reputation. The experience with a large brokerage can often depend on the individual agent, and a client would be wise to prioritize finding a professional who is known for competence and excellent service, rather than simply relying on the company's brand alone.
The Corcoran Group Services
Real Estate Agency
- Building lot sales
Looking to build your dream home or investment property from the ground up? Explore West Side Gallery prime building lots with Corcoran. Connect with an experienced West Side Gallery sales professional and start your property buying journey.
- Buying agent services
Looking for home in West Side Gallery? Look to Corcoran. Our experienced West Side Gallery sales professionals deliver the highest standard of buying agent services, advocating for you at every step for a seamless transaction. Embark on your journey home with a West Side Gallery real estate agent.
- Commercial property buying & sales
Discover prime commercial real estate near you. Our West Side Gallery real estate agents are your gateway to thriving business opportunities on the commercial property market. Connect with a West Side Gallery sales professional and discover the Corcoran difference.
- Condo rentals
Discover premier condo rentals in West Side Gallery with a Corcoran real estate agent. Our West Side Gallery property advisors have your back at every step, delivering the highest standards of service and representation on your journey home.
- First-time home buyer services
Buying your first house in West Side Gallery? Our seasoned sales professionals are your gateway to living your best West Side Gallery life, advocating for you at every step of the journey home. Embark on your first-time home buying journey with an experienced Corcoran real estate agent.
- Furnished property rentals & sales
Discover furnished apartments, condos, and single-family homes near you. Our West Side Gallery sales professionals have your back at every step, delivering the highest standards of service and representation on your journey home. Connect with a West Side Gallery real estate agent today.
- Luxury property buying & sales
Discover luxury apartments, condos, and single-family homes near you. Our West Side Gallery sales professionals have your back at every step, delivering the highest standards of service and representation on your journey home. Connect with a West Side Gallery real estate agent today.
- Property buying & sales
Buying or selling a home or property in West Side Gallery? Our seasoned West Side Gallery real estate agents have your back at every step of your buyer or seller journey, delivering the highest standard of home buying and sales services. Discover the Corcoran difference.
- Property rentals
Discover premier property rentals near you. Our West Side Gallery property advisors have your back at every step, delivering the highest standards of service and representation on your journey home. Connect with a West Side Gallery real estate agent today.
- Real estate sales management
- Relocation assistance
Need reliable moving assistance near you? From finding your dream home to helping you move into it, our West Side Gallery real estate agents are with you from start to finish. Connect with a West Side Gallery sales professional to start planning your next move.
- Seller's agent services
Looking to sell your West Side Gallery home? Look to Corcoran. Our experienced West Side Gallery agents deliver the highest standard of seller's agent services near you and help you achieve your real estate goals. Connect with a West Side Gallery sales professional to start planning your next move.
- Home Buying
Starting your West Side Gallery home buying journey? Don't go at it alone. Our seasoned real estate agents near you are the gateway to living your best life, advocating for you at every step of the process. Connect with a West Side Gallery agent today.
- Home Selling
Find a Corcoran house selling agent near you. Our experienced West Side Gallery sales professionals deliver the highest standard of seller's agent services to help you achieve your real estate goals. Connect with one today to start planning your next move.
- Home Renting
Home renting in West Side Gallery? Don't go at it alone. Our seasoned West Side Gallery real estate agents near you are the gateway to living your best life, advocating for you at every step of the process. Connect with one today to start planning your next move.
- Search Real Estate Listings
Discover real estate listings near you. Our West Side Gallery property advisors have your back at every step, delivering the highest standards of service and representation on your journey home. Connect with a West Side Gallery real estate agent today.
- Townhouses
Discover inspired townhouses near you. Our West Side Gallery property advisors have your back at every step, delivering the highest standards of service and representation on your journey home. Connect with a West Side Gallery real estate agent today.
- Condos
Discover condos near you. Our West Side Gallery property advisors have your back at every step, delivering the highest standards of service and representation on your journey home. Connect with a West Side Gallery real estate agent today.
- Search Apartments
Discover stylish apartments near you. Our West Side Gallery property advisors have your back at every step, delivering the highest standards of service and representation on your journey home. Connect with a West Side Gallery real estate agent today.
- Co-op
Discover co-ops near you. Our West Side Gallery property advisors have your back at every step, delivering the highest standards of service and representation on your journey home. Connect with a West Side Gallery real estate agent today.
The Corcoran Group Photos






The Corcoran Group Location
The Corcoran Group
221 Columbus Ave, New York, NY 10023, USA
The Corcoran Group Reviews
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★ 5★ 4★ 3★ 2★ 1The Corcoran Group Realty provided one of the worst customer service experiences I’ve ever encountered. From the moment I reached out, the agents were dismissive, arrogant, and completely uninterested in actually helping. Instead of offering guidance or support, they acted as if they were doing me a favor by even responding. If I wanted condescension and a superiority complex, I’d just watch Shark Tank. at least there, the rudeness is entertaining.Communication was a nightmare, with delayed responses and a complete lack of follow-through. Promised callbacks never happened, emails went unanswered for days, and when they did reply, it was with vague, unhelpful information. It felt like pulling teeth just to get basic updates on listings or scheduling viewings. For a company that claims to be high-end, their professionalism was shockingly lacking.The agents seemed more focused on pushing overpriced properties than understanding what I was actually looking for. Every suggestion felt like an upsell, with no regard for budget or preferences. Instead of listening, they talked down to me as if I didn’t know what I wanted. It was clear their priority was closing a deal, not building a relationship or ensuring client satisfaction.Even the administrative side of things was disorganized. Paperwork was mishandled, deadlines were missed, and there was zero attention to detail. At one point, incorrect documents were sent, and when I pointed it out, the response was borderline defensive. For the amount of money they charge, I expected competence not constant frustration and excuses.I would never recommend The Corcoran Group Realty to anyone. The combination of terrible service, unprofessional behavior, and sheer incompetence made the entire experience unbearable. There are far better agencies out there that actually value their clients. Save yourself the headache and look elsewhere.
August 08 · Ben FinkelsteinRude realtors. Non responsive, and seem to get upset when you tell them you are no longer interested due to the disgusting tone of the conversations. I worked with them to move into Savoy Park(which was a mistake on its own), had to wait 3 months to move in. The unit i applied for had a dishwasher and kitchen island, this one does not. They also knew that the complex i was moving into had homeless people problem, security issues and poor management(at the time it was mostly savoy park on the website). If i could give a 0 i would.
April 03 · Marcus MooreAwful moving experience. I am here waiting for my keys on my move-in day. It was not notified to the super that I was moving in today. Nor was it prioritize leading to me waiting outside with a whole moving company. My agent did not make this experience comfortable and was very textbook which does not work with every client. Every client is different. He was rude and defensive in every conversation had. I would not recommend working with this company. 0/10
March 08 · Jason A RodriguezI wish I had seen the reviews for this real estate atleast I would know that I shouldn’t be expecting any proper communication. If possible I would’ve given zero stars because of how undeserving the agents are, all they care about is making their own cut from the deal. Doesn’t matter from who and how they are getting it, don’t care if they leave anyone hanging without communicating to them properly. I was told that my application was approved and I tried to negotiate the broker fee (which is my right) I am not sure how the agent derived from it that I am not interested in the property when I was trying my best to get the documents they wanted and kept him in the loop. Suddenly without even letting me know that they’re accepting applications, they went ahead and gave the apartment. I declined 2 good offers because I thought we had a deal and then he left me hanging there. I am glad that I have nothing to do with this real estate and I’m not working with any of their agent. There are still a lot of good people out there who do think about renters
November 02 · Tehreem MirzaIf I could give zero stars I would!!First time dealing with this Brokerage company.Contacted the listing agent Aaron Chesky via email requesting an appointment, did not hear back. After a a few days I called him since I did see an Open house posted. I set up the appointment and after touring the apartment I contacted and asked him for the application and made an offer ($45.00 less than the asking) to submit to the owner and to let me know if it was accepted/ countered?I responded to him immediately as soon as I received his texts with full name, email, phone #.After several hours I texted him asking for the application again. He responded after a couple of hours, when I texted him if it was late to call him at 9PM since I had a few questions regarding the deposit /app , he responded with yes too late call me tomorrow at noon.The link he originally send did not work either , I had to request it from him again.Finally Monday evening I received a text he was going to run my application, asked me to email him names / ages of occupants which I did immediately, I listed my two kids names /ages.Wednesday I emailed him asking if he had any updates at 12:20 pm, received a response back at 4:55 pm that he will contact owner and he'll more than likely find out following day (Thursday). I responded back asking if he in fact ran my credit and that I do see an open house posted for Thursday (NO RESPONSE BACK).Thursday at 5:35 I reached out to him asking any updates, and if he could kindly communicate with me regarding my application. He responded back with he sent the owner my credit report & my score is great.Today at 11:24 am he texted me that he heard from the owner and they decided to go with a client from their other building , they will pay more , he can't do anything about it and if that tenant doesn't move he will let me know ASAP.I don't get this!! The Real Estate Market hasn't been good since pandemic started, I would think agents are actually caring and communicating a lot better than this!!I do not think he is professional or cares about building a business relationship with his clients.He has no issues updating the unit to "in contract!!" today!!For a small rental walk up building I expected to be approved within a few days and was prepared to sign and have checks before this week was up.Bottom line I will never work with this company again!
January 15 · Adriana Lindsay
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