Instrata at Mercedes House Introduce
Welcome to Instrata at Mercedes House, a standout residential community that redefines luxury apartment living in the heart of New York City. Finding an apartment in Manhattan can often feel like a daunting task, but at Instrata at Mercedes House, we are dedicated to making the process as seamless and enjoyable as possible. As a leading apartment rental agency, we specialize in offering an unparalleled living experience, combining sophisticated residences with a comprehensive suite of amenities and personalized services. Located within an architecturally iconic building, our luxury apartments are designed to provide both comfort and style, catering to the discerning tastes of New York's residents. From the moment you step into the building, you'll feel the difference, with a focus on personal attention and a commitment to exceeding every expectation.
Our community is more than just a place to live; it's a lifestyle. We understand that a home in New York City is not just about the four walls of your apartment, but also about the convenience, comfort, and services that surround it. Our on-site management and dedicated teams work tirelessly to ensure a quiet and comfortable environment, even in the midst of Manhattan's energetic pace. The building's management is known for its personal attention, demonstrating a level of care that is "second to none," as noted by one happy resident. Whether you are searching for your first luxury apartment or looking to upgrade your living situation, Instrata at Mercedes House offers a premium selection of homes and a level of service that sets us apart. We invite you to discover a new standard of city living where every detail is meticulously curated for your ultimate satisfaction.
Instrata at Mercedes House is ideally located at 550 W 54th St, New York, NY 10019, USA. This prime address places you in the vibrant and dynamic Hell's Kitchen neighborhood, offering a perfect blend of convenience and culture. Our central Manhattan location provides easy access to some of the city's most iconic destinations, including Broadway theaters, Columbus Circle, and Central Park, all within walking distance. While the immediate area has a more residential feel, providing a peaceful escape from the city bustle, the lively energy of Midtown is just a short walk away. The location is a highlight for many residents who appreciate the proximity to the Hudson River waterfront for scenic walks and bike rides.
Accessibility is a key feature of our building. We understand the importance of seamless travel and offer a variety of options. The building is conveniently located near major cross-town bus lines and several subway lines (A, C, E, B, D, 1, 2) are within a reasonable walking distance, making it easy to commute to any part of the city. For those with a vehicle, the on-site, reasonably priced parking garage is a significant convenience, allowing you to take an elevator straight to your apartment. We also offer a wheelchair-accessible entrance and a wheelchair-accessible parking lot, ensuring that our community is welcoming and accommodating to all.
Services Offered
- Apartment Search: We provide a seamless apartment search experience, offering a range of floor plans from studios to two-bedroom units, each with a unique layout to suit your lifestyle. You can even take virtual apartment tours to explore our homes from the comfort of your current location.
- Luxury Apartments: Our residences, particularly the 'upgraded' Instrata units, feature high-end finishes. Many apartments boast gourmet kitchens with stainless steel appliances, gas stoves, and in-sink garbage disposals. The bathrooms offer premium touches like walk-in showers and deep soaking tubs.
- Concierge Service: Our exceptional concierge team is a standout feature of the community. They are renowned for their patience, understanding, and a "true customer service touch." A happy resident noted that the front desk staff is "absolutely INCREDIBLE" and works tirelessly to organize deliveries and assist residents.
- On-site Management: The on-site management team is dedicated to providing personal attention and is highly responsive to residents' needs. While we encourage residents to email the team for assistance, as one review suggested it's more effective than using an app, the overall commitment to resident satisfaction is evident and widely praised.
- Resort-Style Outdoor Pool: A highlight of the community is the resort-style outdoor pool, which provides a luxurious escape during the warmer months. It’s part of the extensive amenity package that gives residents the feeling of being on a permanent vacation.
- Fitness Classes: Residents enjoy a complimentary membership to the Mercedes Club, a full-service health club with an array of amenities, including a variety of fitness classes. This includes everything from spinning and yoga to boxing, all with top New York instructors.
- Bike Storage: We offer secure bike storage, providing a convenient and safe place for residents to store their bicycles and making it easy to take advantage of the city's bike paths.
Features and Highlights
- Exceptional Staff and Service: The staff, from management to the concierge and front desk team, is consistently commended for being "truly exceptional" and providing service that is "second to none." This dedicated team is a major highlight, fostering a friendly and supportive community environment.
- World-Class Amenities: Living here grants you access to an 80,000-square-foot fitness facility, The Mercedes Club, which includes not only a state-of-the-art gym but also indoor and outdoor pools, a basketball court, and more. The comprehensive amenity package is a key differentiator.
- Upgraded Apartment Features: Many units, especially those on higher floors, offer upgraded features such as stainless steel appliances, gas stoves, and floor-to-ceiling windows that provide breathtaking city or river views. Some units also feature private balconies, a massive perk for city living.
- Convenient Parking and Accessibility: The on-site garage with 24/7 access is a significant advantage for those with cars. The ability to take an elevator directly from the garage to your apartment is a convenience that's highly valued by residents, along with the building's accessible entrance and parking.
Contact Information
Address: 550 W 54th St, New York, NY 10019, USA
Phone: (646) 891-4511
Mobile Phone: +1 646-891-4511
What makes Instrata at Mercedes House worth choosing is the harmonious blend of luxury, convenience, and community. The building's stunning architecture and premium apartments are matched only by the world-class amenities and the genuinely caring staff. From the moment you inquire about an apartment to your daily interactions as a resident, you will experience a level of service that is rare in New York City. The personal attention from management and the proactive, friendly nature of the concierge team create a living experience that is both comfortable and refreshing. This is more than just a place to rent; it's a place to thrive. The amenities, particularly the included gym membership and outdoor pool, provide a lifestyle that feels more like a resort than a residence. Ultimately, choosing Instrata at Mercedes House means choosing a home where every detail is considered and where your comfort is the highest priority. It's the ideal choice for anyone looking for a truly exceptional living experience in the heart of Manhattan.
Instrata at Mercedes House Real Estate
Apartment Rental Agency
- Apartment Search
- Bike Storage
- Concierge Service
- Fitness Classes
- Floor Plans
- Gourmet Kitchen
- Luxury Apartments
- Onsite Management
- Rent Search
- Resort-Style Outdoor Pool
- Virtual Apartment Tours
- Walk-In Shower
Instrata at Mercedes House Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Instrata at Mercedes House Photos










Instrata at Mercedes House Location
Instrata at Mercedes House
550 W 54th St, New York, NY 10019, USA
Instrata at Mercedes House Reviews
buildingmanagementgymamenitiesofficecleanconciergeorganizedadditionsummer
★ 5★ 4★ 3★ 2★ 1The Instrata at Mercedes House exceeds every expectation from Management to Concierge to Support Team and Amenities. It's quiet and comfortable even being a luxuary stand out building in Manhattan. Management shows personal attention that is second to none.I am in the staffing and on-site outsourcing business, and I want to commend your organization on hiring a great concierge team. I understand that they are outsourced from a third-party company, and I want to tell you they are truly exceptional. To have a team that wide and deep and be able to constantly deliver with a smile and patience and understanding with a true customer service touch is refreshing. They are truly great from the daily interaction I have with them. The lady that works overnight should be the benchmark standard for your team. She is the best and all around super star.Congrats and thanks from a Happy Resident
October 11 · Curtis DumesnilWe lived here for a year in a 1 bedroom balcony unit. We chose the apt. to have our own outdoor space since we correctly figured we wouldn’t be out and about much due to covid. Instrata units are ‘upgraded’ apartments (floors 22 and up). We had a gas stove, an in-sink garbage disposal, stainless steel appliances and a SUPER DEEP soaking tub. Mercedes House Gym memberships and shuttle passes to Columbus Circle were included in our monthly rent. The balcony was massive with a glass railing that went almost to the ground - so quite safe for pets.The view was beautiful- keeping the apt cool with floor to ceiling windows on two sides, however, was a challenge. There is no central A/C. The bedroom and living area each had a climate unit. It was nearly impossible to keep the main room under 80 degrees F after 2pm during the hot summer months even with blackout curtains.Maintenance team works hard and is friendly. But if you need assistance skip the app and email the Instrata team. I don’t think the app is monitored as we never once received a response to maintenance requests there.The garage is very ‘reasonably’ priced and super convenient (you can take the elevator straight up to your apartment) if you can score an open spot. It’s 24/7 access with a remote so if you drive a lot or take frequent trips that require luggage it’s great to be able to grab a cart from the lobby to load up.The front desk staff is absolutely INCREDIBLE. They work their butts off organizing the deliveries. They’re definitely a highlight of living in the building. Thank them with goodies whenever possible! They earn it!
May 02 · Jessica PauleyWe lived in insta from 2017-2019 and recently moved back into the building. Tiffany helped us find the perfect apartment that met all of our needs and was super accommodating, helpful and responsive throughout the whole move in process.Since moving back into the building in May 2021 we have had the pleasure of working with Robert who has been a fantastic addition to the instrata Hell’s Kitchen team. Robert is super responsive to our requests and both he and Emily have organized really great resident events over the summer months which have been a great way to get to know other residents. We love living in a building that really puts effort into organizing these types of events for the residents to get to know one another.The concierge staff are mostly all new and are a really great team. Each member of the concierge team is polite, friendly and they do such a great job putting away the never ending stream of packages they seem to receive!The maintenance team always responds promptly to resolve any issues we have in the apartment, no matter how small.Mercedes house gym remains one of the biggest highlights of living in the instrata building. The gym is always super clean and the staff are efficient and always upbeat and friendly despite having to also deal with the pandemic. The sanitization of the gym is really reassuring and I feel completely comfortable working out here during covid.
August 20 · Emma McmahonLove Instrata We worked with Yosh who couldn't have been any more a professional and upfront with the arrangements. Living there now for just about a year, we got the exact deal they offered. Love the gym, love the events they hold. Hope to extend my lease if we can make it work. The apartment has high end fixtures and the maintenance team and door men are very nice.Move out updateLoved living here...from the first day we met Yosh who showed us the unit. We had a 2 bedroom2bath with everything like new. All the doormen and maintenance staff were always there when we called. It was just time to move out of the city otherwise we would still be there.
April 16 · KAREN BWe moved into this building from abroad about a year ago. We have no experience of living in New York City and everything was new. We were so amazed at how easy it was to move into an apartment. The staff is professional, friendly and helpful. We got very good tips from them about our area which was very useful to us. The building it self is beautiful and clean and the residents are polite. When we moved into the apartment it was clean and help came in an instant when we needed it. My emails and requests will be answered immediately. Everything has gone very well, so I can recommend this building to anyone looking for an apartment in this area!
January 26 · angelika LAITILA
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