Castillo Home Sales: Navigating the Woodhaven Real Estate Market

Castillo Home Sales Introduce

In the intricate and demanding world of New York City real estate, every transaction is a significant event. Whether you are a homeowner preparing to sell, a prospective buyer searching for your dream property, or a tenant looking for a new apartment, you need a partner who is professional, knowledgeable, and transparent. Castillo Home Sales is an agency located in the Woodhaven neighborhood of Queens that aims to be that trusted partner. They understand that the real estate business is not just about properties; it’s about people and their personal journeys. The agency's commitment to professionalism and open communication is central to their approach, and they strive to provide a clear and ethical service to all parties involved. This introduction will provide an overview of Castillo Home Sales, highlighting their presence in the Queens community and their dedication to helping clients navigate the complexities of the New York real estate market with confidence and clarity.

The real estate market in a diverse borough like Queens requires a nuanced understanding of its various neighborhoods, each with its own character and market dynamics. Castillo Home Sales is rooted in the community, providing an on-the-ground perspective that is invaluable. A key aspect of their service is the emphasis on communication and transparency, as demonstrated by the detailed response from an agent to a customer review. This response, while providing a specific account of a transaction, underscores the agency’s commitment to explaining the business realities and standard practices of real estate, such as the non-refundable nature of security deposits and brokers' fees after a certain amount of time and commitment has passed. This level of candid communication can be a valuable asset for both first-time renters and seasoned homeowners, helping to set clear expectations and prevent misunderstandings. Castillo Home Sales aims to be a reliable and professional presence in the market, working to ensure that all parties understand the process and their respective obligations. This article will delve into what makes them a noteworthy option for your real estate needs in the Woodhaven and wider Queens area.

Navigating a real estate transaction, particularly in a high-demand market, can be a stressful experience. The value of a professional and experienced agent cannot be overstated. An agent from Castillo Home Sales, with a stated 15 years of experience, emphasizes their dedication to transparency and their long history of positive relationships with both homeowners and tenants. This experience is a crucial feature, as it indicates a deep understanding of market trends, legal requirements, and the subtleties of negotiation. The agency’s focus on providing a service that is both ethical and effective is what sets it apart. They understand that a real estate transaction is a business agreement, and they are committed to ensuring that all clients, whether they are landlords or tenants, approach the process with a clear understanding of the terms. This commitment to transparency and professionalism is what makes Castillo Home Sales a reliable choice for anyone looking to enter the New York real estate market.

Castillo Home Sales is located at 91-01 80th St, Woodhaven, NY 11421, USA. This address places the agency in a residential area of Queens, a borough known for its diverse communities and strong neighborhood feel. The Woodhaven location provides excellent accessibility for clients in the surrounding area, making it easy to visit the office for consultations or to discuss specific listings. Being situated in a neighborhood that they serve allows Castillo Home Sales to maintain a deep connection to the local market. This on-the-ground presence is essential for understanding property values, identifying market trends, and providing accurate, up-to-date information to clients. Whether you are a local resident or are new to the area, their accessible location and community focus make them a convenient and trustworthy partner for all your real estate needs.

As a real estate agency, Castillo Home Sales provides a full range of services for both sellers and buyers, as well as landlords and tenants. Their expertise covers various aspects of real estate transactions in the Woodhaven and Queens area. The specific services they offer would typically include:

Property Buying and Selling: They assist clients in the purchase and sale of residential properties, guiding them through the entire process from initial search or listing to closing. They use their market knowledge to help clients price homes correctly and find suitable properties.
Rental Services: The agency works with both landlords and tenants to facilitate rental agreements. They help landlords screen and place tenants, and they assist tenants in finding apartments that fit their needs and budget.
Tenant and Landlord Mediation: Based on the agent's review response, they are involved in the process of ensuring that tenants and landlords adhere to the terms of their agreements and that expectations are clear on both sides.
Broker's Fee and Security Deposit Management: They handle the financial aspects of transactions, including the collection of brokers' fees and security deposits, and ensure these business procedures are carried out ethically and according to standard practice.
Market Guidance: They provide expert advice and market insights to help clients make informed decisions in a competitive environment.

Castillo Home Sales’ approach to real estate is defined by several key features and highlights that distinguish them in the Queens market. These include:

Transparency and Open Communication: The agency prides itself on being transparent about its processes, including the non-refundable nature of fees, and on providing a clear explanation of all business transactions. This helps to prevent misunderstandings and builds trust with clients.
Extensive Agent Experience: With an agent who has 15 years of experience in the business, Castillo Home Sales offers a level of expertise and market knowledge that is invaluable to both tenants and homeowners.
Community-Focused Approach: By being located in and serving the Woodhaven community, they have a deep understanding of the local market and are dedicated to building long-term relationships with their clients.
Commitment to Fairness: The agent's response to a negative review highlights a strong commitment to fairness and to ensuring that transactions are conducted in a professional and ethical manner, despite challenges that may arise.

To connect with Castillo Home Sales, you can use the following information:

Address: 91-01 80th St, Woodhaven, NY 11421, USA

Phone: (347) 682-6037

Mobile Phone: +1 347-682-6037

What makes Castillo Home Sales a truly worthwhile choice for your real estate needs in New York? The answer lies in their unwavering commitment to transparency and professionalism. In a market often clouded by high-pressure sales tactics and misunderstandings, their clear and direct approach is a refreshing and valuable asset. The agency's willingness to openly address challenges and explain business practices demonstrates a high level of integrity and a focus on building trust with clients. Their long-standing experience in the field provides a solid foundation of expertise, ensuring that whether you are a buyer, seller, landlord, or tenant, you are receiving knowledgeable and reliable guidance. By choosing Castillo Home Sales, you are partnering with a local agency that is dedicated to a smooth, ethical, and professional real estate experience, making them a solid choice for anyone looking to navigate the market in Queens.

Castillo Home Sales Photos

Castillo Home Sales Location

Castillo Home Sales

New York Queens County Woodhaven 80th Street

91-01 80th St, Woodhaven, NY 11421, USA

Castillo Home Sales Reviews

An average rating of ★4 from 4 user reviews.

scamheatapartmentpet

★ 5★ 4★ 3★ 2★ 1

Response to @Jossi Joss : I can respond to this review with no problem, there's a saying in spanish el que no deve, no teme, He who doesn't owe, doesnt fear. Definitely this was NO SCAM, or FRAUD. This was a brand new 1 bedroom apartment that the family of 3 with a dog , came to view, after viewing they pleaded & pleaded to get this apartment, they claimed they desperately needed due to the previous owner selling their current home & wanting to stay in the area because of transportation. The new owner did not think the apartment would be suitable for a family of 3 due to small size, however the family claimed no issues would occure since they mainly worked all day and just needed a space & they were a "nice, pay on time family". After pleading everyday, calling my co worker and my co worker calling me. They submitted documents & said they wanted to commit to the apartment by given the landlord security deposit. They gave us partial payments for brokers fee and 1st months rent, which should have been my indiation of being careful to rent to this family but at the moment I didn't think much since I knew many of us were getting up after the covid situation. I wanted to help them, there was also the dog, I had to convince the owner to allow the pet, again I put in a good word to try to help them. Owner agreed toTHEIR terms. 3 weeks after security deposit was given, end of the month, & the new month about to start. They call me to say Thank you but we will no longer take the apartment! Renters please keep in mind for future & Realtors please put your input here: Security Deposits & Brokers Fee are NOT REFUNDABLE, especially after time has passed by. We stop showing the apartment to other serious potential tenants & the owner takes your word that the you will rent for the new month! This is a business transaction, not a game. Tenants looking to rent, keep in mind that when you give owners security deposits & brokers fee you are telling owners: Don't show or rent to another tenant. I will rent this apartment in good faith. There was a process that took place here, document review & interview prior to security and brokers fee being given. You cannot expect refund after 3 weeks because you simply changed your mind. I re- explained this to her with my co agent ahd she proceeded with the apartment. The apartment was given to her & her family, NO Scam was commited here, I didn't run with her money & not provide an apartment & NO Fraud was commited because I never withheld information. After they moved in, everything was bothering her, the walk of the second floor tenants, the heat the cold, everything! The owner tried to accomodated with heaters & vents but she was not happy. I called her to see how else I can help them & make her stay comfortable but she had attitude from the moment I said Hello. She called the city on the poor new homeowner, HOMEOWNERS BEWARE! they come in as a "sweet family" soft spoken, showed all documents & after they moved in they showed their true colors, yelling & being disrespectful. They are a family of 3, father works at a diner in LI, she works as a paralegal or if I remember correctly a social worker of some sort, were she claims to know the law & is holier than thou. The mother workers cleaning houses. If I commited any wrong here, it was believing in them! I apologize to the homeowner and make my interview process a little more challenging due to this family.I am an independent agent that works at Castillo Home Sales, this transaction was independent with another co agent from another office. I have many for many years positive reviews from both repeated homeowners and tenants, in the business for 15 years. I am very transparent & can provide at any time recommendations.
May 10 · Cynthia
Horrible service. Unprofessional, and I was forced to take the place because other ways they where going to charge 50$ per day after I said I didn’t wanted the apartment no more. No contract was given to me where it said so. For me it was a scam. Don’t trust them. I was only 2 months in the apartment and it was a hell. Noisy neighbors, they charge me for heat since they give me electric heaters and I wasn’t supposed to be charge for heat. Please! Look for another agency but this one is a big NO! They also told me no pets where allow and there was a dog living there.
April 27 · jossi joss
What can I say about this agency? Or should I say, this wonderful people that work at this agency. It gives me great pleasure to highly recommended this ladies. If you’re looking to buy a home, or you’re looking to rent, this is the place to go. María Castillo and Cynthia are absolutely amazing. This women will never give up in finding what you need. The best part, they will not take a cent out of you unless they get you what you need. I highly recommend. This people will go above and beyond for their customers.Esmyrna and her family.
October 03 · Esmyrna Amador
May 10 · Yeluz Rodriguez