Rush Properties

- 88 Lenox Rd # 1A, Rockville Centre, NY 11570

In the dynamic real estate landscape of Long Island and the greater New York Metropolitan area, effective property management is a crucial factor for a building's success and the well-being of its residents. Rush Properties, based in Rockville Centre, New York, is a real estate agency with a specialization in property management. With over 50 years of experience, this third-generation family-owned and managed business has built a foundation on managing residential properties, including rentals, co-ops, and condos. Their business model is rooted in a "hands-on" approach, where they manage properties for others with the same care and attention they would give to their own buildings. This philosophy is led by Richard Rush, a firm principal with extensive experience in both real estate and property management, supported by a team with decades of combined knowledge in the field. For New Yorkers, a firm with this level of longevity and a family-run ethos can be a reassuring presence, suggesting a deep-seated commitment to the communities they serve.

The core of Rush Properties' business is the management of residential properties, and they serve as the central hub for residents of the buildings they oversee. Their role extends to the day-to-day operations and administrative needs of a building, acting as a liaison between residents, building staff, and the management itself. This includes everything from handling administrative requests and building inspections to managing financial records and attending board and shareholder meetings. Their focus on being a "small hands-on firm" is intended to provide a more personalized level of service, distinguishing them from larger, more corporate management companies. They aim for responsiveness in communications with ownership and persistence in seeing projects through to completion, a hallmark of their approach. They also leverage state-of-the-art technology to ensure efficiency in billing, collections, and financial record-keeping, a vital component in modern property management.

While their mission is to provide smooth operations, some client feedback highlights a significant challenge in the day-to-day execution of their services. A review from a resident describes frustration with the handling of residential complaints, particularly regarding pest control, and a lack of timely communication from the receptionist, Livi. The review points to a perceived lack of preparedness and a breakdown in communication, leading to resident frustration and inconvenience. This feedback is an important consideration for anyone looking into their services, as it shows that while the company's stated goals are high, the execution of these goals can sometimes fall short in the eyes of residents. It underscores the importance of clear communication and a professional process in property management, which is critical to ensuring a building is habitable and its residents are satisfied.

Rush Properties is located at 88 Lenox Rd # 1A, Rockville Centre, NY 11570, USA. This address places the firm in a key location within Rockville Centre, a well-regarded and family-friendly village on Long Island. Rockville Centre is known for its vibrant downtown area, excellent schools, and quick commute to New York City, making it a desirable place to live. The firm's physical location is easily accessible for residents of the buildings they manage, as well as for potential clients from the surrounding area. The village is well-served by the Long Island Rail Road (LIRR), with the Rockville Centre station providing a convenient and efficient commute to Manhattan. This makes the office accessible to clients who may live and work in different parts of the New York Metropolitan area.

For those who prefer to drive, Rockville Centre is conveniently located near major roadways, including Sunrise Highway and Southern State Parkway. The physical presence of the firm in the community allows for a local, hands-on approach to property management, which is a key part of their business model. Having an office that is easy to get to is an important factor for residents who need to address concerns or for property owners seeking to hire a management firm. The accessibility of their location reinforces their claim as a firm with deep roots in the New Long Island community.

Based on available public data and their website, Rush Properties' core services are centered on property management for residential properties. While they are a real estate agency, their primary focus appears to be on management rather than general sales or brokerage. Their services for managed properties include:

• Budgeting and Financial Reporting: Managing the financial health of the building.
• Building Staff Supervision: Overseeing the work of building employees.
• Building Inspections: Regular checks to ensure the property is well-maintained.
• Board & Shareholders Meetings: Acting as a liaison and participant in key meetings.
• Maintenance & Administrative Requests: Representing the building with residents for a wide range of needs.
• Application Processing: Handling purchase, sublet, and alteration applications.
• Vendor Liaison: Managing relationships with outside contractors for maintenance and projects.
• 24/7 Emergency Service Line: Providing constant support for urgent issues.

These services demonstrate a comprehensive and holistic approach to property management, covering a wide range of administrative, financial, and operational needs for a building.

The firm's features and highlights are directly related to their business model and history, which they leverage as key selling points. These include:

• Over 50 Years of Experience: Their decades-long history in the New York Metropolitan area and Long Island real estate market speaks to a deep well of knowledge and staying power.
• Third-Generation Family Business: The family-owned nature of the business suggests a personal investment and commitment to the quality of their work.
• Hands-On Management: Their focus on a "small hands-on firm" approach is a highlight, aiming to provide individualized attention that larger firms may not offer.
• Experience in Co-op and Condo Management: Their specialization in managing these types of properties is a key feature for a region where co-ops and condos are common.
• Integrated Technology: The use of "state-of-the-art technology" for billing, collections, and financial records showcases a modern approach to business operations.

To connect with Rush Properties, you can use the following contact information:

Address: 88 Lenox Rd # 1A, Rockville Centre, NY 11570, USA

Phone: (516) 536-2333

Mobile Phone: +1 516-536-2333

When evaluating a property management firm, what is worth choosing is a company that balances its professional goals with consistent, reliable service. Rush Properties, with its extensive experience and family-owned legacy, presents a strong case for its deep understanding of the New York real estate market. The firm’s long history and specialization in managing rentals, co-ops, and condos are a significant advantage for property owners and boards seeking a professional partner. Their "hands-on" approach and use of modern technology suggest a commitment to efficient and personalized service. However, it is also essential for potential clients to consider all available information, including resident feedback. The review detailing frustrations with communication and handling of residential issues is a valuable data point. It highlights the importance of asking specific questions about standard operating procedures and communication protocols during the hiring process. A property owner or board, while impressed by the firm's longevity, should ensure that the day-to-day resident experience is a priority. For a New Yorker, the value of a property management firm lies not only in its ability to handle financial and administrative tasks but also in its capacity to ensure the living environment is safe, well-maintained, and professionally managed, making clear and consistent communication a non-negotiable part of the service.

Rush Properties

88 Lenox Rd # 1A, Rockville Centre, NY 11570, USA