Lincoln at Bankside: An Overview of the Apartment Complex in the Bronx

Lincoln at Bankside Introduce

Navigating the New York City apartment market can be a significant undertaking, and for those exploring options in the Bronx, Lincoln at Bankside presents itself as a prominent feature in the residential landscape. Situated in the Mott Haven neighborhood, this development is a high-rise apartment complex designed to offer modern living spaces. The property's buildings have been described by some as "attractive enough," and the physical amenities are noted as "fine," suggesting that the complex has been constructed with a certain level of aesthetic and functional appeal. As a significant development in the area, it draws attention from prospective tenants seeking new-construction apartments with a range of features.

However, for any New Yorker considering a new place to live, the physical appearance of a building is only one part of the equation. The overall living experience, including the leasing process, management's responsiveness, and the day-to-day environment, is equally, if not more, important. While the complex features amenities and what appears to be modern construction, it is essential for prospective residents to understand the full picture, including the experiences of current and former tenants. This overview is designed to provide a comprehensive look at Lincoln at Bankside based on available public information, offering a factual perspective to help you make an informed decision about your next home in the Bronx.

Lincoln at Bankside is located at 5 Lincoln Ave, Bronx, NY 10454, USA, placing it directly in the Mott Haven neighborhood. This area is situated along the Harlem River waterfront, and the complex is part of a significant revitalization project. For those considering this location, it is important to be aware of the neighborhood's characteristics as noted by residents. One tenant highlighted that the complex is situated in a "location with a substantially higher crime rate than the citywide average." The same reviewer also noted that there are "no walkable grocery stores," which can impact a resident's daily convenience.

Despite these reported neighborhood challenges, the complex offers key accessibility features that are important for many New Yorkers. The property is equipped with a wheelchair accessible entrance, ensuring that all visitors and residents can easily navigate the premises. Additionally, a wheelchair accessible parking lot is available, providing convenience and ease of access for those who require it. The location is also described as being transit-connected, with various public transportation options available, though some residents have noted the walk to the subway station might be perceived as a drawback depending on personal comfort with the neighborhood. These physical accessibility features are a factual component of the property's design and are worth considering for anyone who prioritizes them.

Services Offered

As an apartment rental agency and apartment complex, Lincoln at Bankside provides onsite services to its residents and prospective tenants. These services are typically handled by the leasing and management teams. Based on the type of business, these services include:

Onsite property management and administration.
Apartment leasing and rentals, including tours for prospective tenants.
Onsite maintenance and general property upkeep.
Leasing process guidance, from application to move-in.

Features and Highlights

The physical property of Lincoln at Bankside includes a range of features and amenities. While described as "attractive" with amenities that are "fine," it is important to consider these features in the context of the overall living experience.

Onsite services, including a leasing office.
Wheelchair accessible entrance.
Wheelchair accessible parking lot.
A smoke-free building policy, as noted by a resident.
A gym for residents.

Contact Information

Address: 5 Lincoln Ave, Bronx, NY 10454, USA

Phone: (929) 430-2425

Mobile Phone: +1 929-430-2425

What is worth choosing

For any prospective tenant in New York, the decision to rent an apartment is a significant one that goes beyond floorplans and amenities. It is an investment of time, money, and comfort. Based on the experiences shared by current and former tenants of Lincoln at Bankside, there are several key factors worth considering before signing a lease. The physical buildings themselves are described as "attractive," and the presence of amenities is acknowledged as "fine." However, the tenant experience, as described in public reviews, appears to present challenges that potential residents should be fully aware of.

One recurring theme is the leasing process. One reviewer described it as "rigid, impersonal, and offers little to no communication or courtesy if you don’t fit their formula perfectly." This suggests that while the complex may appear appealing, the initial engagement with the leasing team can be a source of frustration, with one potential tenant feeling "written off without so much as a real conversation." The experience with management after moving in is also a major point of concern. Residents have reported a lack of action on recurring complaints, including issues with loud neighbors and apartment odors from smoking, despite the building supposedly being smoke-free. One resident noted that after complaining about loud noise and a fight in a neighbor’s apartment, they were told by the leasing office that "they couldn’t do anything." There have also been reports of unauthorized individuals using the gym and theft of equipment, with residents feeling that management has not addressed these issues effectively.

Furthermore, a reviewer pointed out the high rental prices, stating that they were paying "over $4K a month" to live in the Bronx. This perspective, combined with the reported issues and the neighborhood's reported high crime rate and lack of walkable grocery stores, suggests that the value proposition may not meet some tenants' expectations. While the buildings and amenities may be aesthetically pleasing on the surface, the day-to-day reality of living at Lincoln at Bankside, according to these factual accounts, is characterized by unresponsive management and a perceived lack of security. Therefore, for any New Yorker considering this property, it is crucial to balance the physical appeal of the complex with the documented experiences of current and former residents regarding the living environment and management's effectiveness.

Lincoln at Bankside Details

Service options
Onsite services

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Lincoln at Bankside Photos

Lincoln at Bankside Location

Lincoln at Bankside

New York Bronx County Mott Haven Lincoln Avenue

5 Lincoln Ave, Bronx, NY 10454, USA

Lincoln at Bankside Reviews

An average rating of ★3.4 from 67 user reviews.

buildingmanagementamenitiesdesksmellconciergecommunicationhallwaygymbathroom

★ 5★ 4★ 3★ 2★ 1

I toured nearly eight apartments at Third and Lincoln at Bankside with leasing agent Elisabeth Dixon over the course of two days. She was attentive during the tours, and at first I thought we’d built a genuine rapport. After narrowing down to a few options, my partner and I disclosed that something might get flagged during the credit check. I asked for guidance on how to navigate this, and Elisabeth told us to apply anyway.We were serious applicants, with a combined income that met the stated requirements and savings equal to two years of rent. Once our application was denied, however, Elisabeth disappeared. I had to chase her for answers, and the “option” she eventually gave was half-hearted at best. After that, there was complete silence. I even went back to the leasing office in person during business hours, only to be brushed off and handed a phone by the concierge, rather than being able to speak to anyone face-to-face.Such treatment, after investing time, energy, and transparency in this process, is not only unprofessional but also dismissive. It made me feel like the connection we built meant nothing once a denial came through.The buildings are attractive enough, and the amenities are fine, but the leasing process is rigid, impersonal, and offers little to no communication or courtesy if you don’t fit their formula perfectly. Prospective tenants should know: you can be honest, financially capable, and serious about moving in — and still be written off without so much as a real conversation. And let’s be clear, this is while overlooking a location with a substantially higher crime rate than the citywide average and no walkable grocery stores.
August 31 · Ricky Briggs
Living here has been…the worst. When we looked other buildings in the area, we mentioned to someone that we were looking here and their leasing agent was like, “ooo I have heard terrible things about their management,” and you know what? I get it.It’s supposed to be a smoke-free building but our bathrooms smell like an ashtray. Always. People smoke weird and cigarettes in their apartments and it travels through the vents. Our neighbors also make the entire hallway smell like weed, and they play their music SO loudly and no matter how many times I have complained (to security, to the front desk, to the leasing office), no one has done anything. They even had an extremely loud, screaming, cussing fight in their apartment for 2 hours one day, and when I told leasing, they told me they couldn’t do anything. Um. Okay?There are always people in the gym who don’t live in the building, someone has been stealing the weights but no one has done anything, and it’s audacious that they ask us to pay for amenities when my husband and I are paying over $4K to live here. Yup. Here, in the Bronx, for $4K a month. I can’t wait until our lease ends and we can move. What’s most sad is that we were so excited for our beautiful new apartment in this beautiful building, but it’s like one of those horror movies where now our souls have been taken and we can’t ever leave.
August 14 · Jennifer Sanchez
I would like to recognize the exceptional service provided by the maintenance team at Lincoln at Bankside throughout my residency here (a little over 17 months), I have submitted about 5 maintenance requests for routine issues, all of which were addressed in a timely and efficient manner by both Tony and Jerome. A request made last night was completed early this morning, further showcasing the team's dedication. Even their interactions with my toddler have been a PLUS, they really make you feel welcome here. They are always so pleasant and they listen to any concerns you may have. Thank you for all your hard work guys!
August 08 · Onika S
Apartments are small, super expensive and falling apart. Maintenance has been called twice this week. First was the AC system that broke down and yesterday the pipe under the sink busted open. The pool is nice but the patio furniture needs to be preasure washed it is always filthy. And thanks to the voucher holders for allowing their nice relatives to come hang out till the wee hours of the night, smocking hookah and blasting music they now close the roof top at 10pm. This is not worth the money at all. When you come home on the weekends it feels like ur doing intake at the shelter with the sort of characters u see coming in and out. The entrance rug is filthy and needs to be thrown out. Staff is always blasting music at the desk or watching shows really loud. There is definitely nothing luxurious about this.
August 17 · Brenda Rosado
Edited for additional details, 10 months into living here.If you value safety, cleanliness, or basic functionality, run in the opposite direction. The “luxury” here is purely aesthetic. Behind the pretty facade is a poorly managed, chaotic mess that my husband and I deeply regret moving into. We’re counting down the months until our lease ends.Let’s start with the grounds: an ungodly minefield of dog poop. You cannot walk in the grass without stepping in it—often it’s on the sidewalks too. Take your shoes off at the door—there will be poop on them. Poop bag stations exist but are never restocked. Management could easily solve this, but clearly doesn’t care. The trash situation is equally horrific. Trash rooms are filthy, often overflowing with rotting food and spills. Sometimes trash doesn’t even make it to the trash room—I’ve stepped on food scraps in the carpeted hallway. Absolutely vile.It gets worse. Halls constantly reek of weed and cigarettes, and smoke seeps into our “smoke-free” unit. If you have any breathing issues, do not live here. Even the central vents and walls are stained with grey smoke—I have pictures to prove it. Residents scream and fight regularly on our floor; the police have been called multiple times. It’s hard to feel safe here. Not sure background checks are even happening. In our first three months: a stabbing (fatal), an NYPD-involved shooting, and multiple violent disputes—all in the building.The gym is a joke: weights have been stolen, machines stay broken for months, and no one cleans up after themselves. This costs $100/person? Ripoff. Same goes for the tiny pool and basketball court—frequently closed, often unusable, with no reimbursement. You’ll still pay $200/month per person for “amenities” that are either broken or filthy.Package management is chaotic. Deliveries pile up, go missing, or are left unlogged in random places. Some concierges are fantastic and truly go out of their way to help, but the system is a mess. I once found a package left in the room for months—never logged, never delivered. Front desk staff themselves are wonderful—the only consistently good part of living here.Maintenance is painfully slow—sometimes taking weeks to fix even urgent issues like broken A/C in summer. Once maintenance arrives, the workers are efficient and kind, but management delays everything. Our A/C has broken three times, and our washer twice. Only after repeated complaints and help from the front desk did anything get addressed. Major shoutout to concierge and maintenance—they are the only redeeming qualities here.The outdoor common area? Looks nice, until 8:30pm in summer when loud groups take over, blasting music, drinking excessively, and leaving liquor bottles, garbage, drugs, and more. I’ve found exposed needles, used condoms, and what appeared to be human feces near the Lincoln bridge entrance—an absolutely disgusting and dangerous welcome mat.Even the move-in process was a nightmare. We drove 22 hours only to find no one knew what was happening. Our unit had multiple issues upon arrival, and the A/C failed within a month—because it was full of construction dust that we unknowingly breathed in.Bottom line: believe the other reviews—they are not exaggerated. This building looks beautiful online but is plagued by disorganization, filth, noise, poor management, and an unsettling level of violence. Unless you plan to stay locked inside 24/7, do not fall for the photos. You’ll regret it.To top it off, my review has been up for months—and no one has ever contacted us about these issues. Sad place.
March 27 · Ivy Killen