Mauro Brothers Real Estate

- 239 E 116th St # 2, New York, NY 10029

When it comes to real estate in New York City, particularly in a vibrant and historic neighborhood like East Harlem, having a local partner is often seen as a significant advantage. This article provides an overview of Mauro Brothers Real Estate, an agency located at 239 E 116th St in New York, NY. While the provided contact information and business type identify it as a real estate agency, public data, including customer reviews, paints a picture that is at odds with a typical positive business profile. This content is structured to provide an informative and factual look at the business from the perspective of a local user, compiling available public information to help New Yorkers make informed decisions.

The core of any business’s reputation is its track record and how it interacts with its clients. The reviews provided raise serious concerns about the agency's operations and customer service. One review describes a series of unresolved maintenance issues, including a prolonged period with squirrels in the walls, a delayed appliance replacement, and frozen pipes in winter. The user claims to have been offered a potentially hazardous solution and that the agency was unresponsive. Another significant issue raised is a false accusation of theft. This is a very serious claim that speaks to the nature of the relationship between the agency and its tenants or clients. The second review echoes these concerns and goes further, alleging that the business operates under multiple names, specifically mentioning "Salon Realty Corp." The user claims that applications submitted to this new entity were not processed, calls and messages went unanswered, and fees were taken without a service being rendered. The user explicitly labels the operation as a "scam" and warns others not to waste their money.

This article is a compilation of publicly available data, including the provided address and phone numbers, as well as the aformentioned customer reviews. It's important for potential clients to be aware of these types of public complaints before engaging with a real estate agency. The information is presented in a clear and factual manner, without endorsement or judgment, to provide a transparent overview of the business's public perception.

Location and Accessibility

Mauro Brothers Real Estate is located at 239 E 116th St # 2, New York, NY 10029, USA. This address places the agency in East Harlem, a culturally rich and centrally located neighborhood. East 116th Street is a main corridor, making the location potentially accessible via public transportation, including buses and nearby subway lines. For those who choose to visit the office, its central location within Manhattan offers a degree of convenience for clients from the surrounding area. However, the reviews suggest that the business might not be operational or might be operating under a different name from this location, a detail that prospective clients would need to verify.

Services Offered

Based on the provided type of business, Mauro Brothers Real Estate is identified as a real estate agency. In the most general terms, such an agency would typically offer a range of services for both property owners and those seeking to buy, sell, or rent. However, given the nature of the provided reviews, it is not possible to confidently list specific, positive services that are reliably provided. Instead, the public data points to a focus on property management and rental services, as clients' experiences relate to a tenancy and rental application process.

• Property Management: As per the reviews, the agency appears to have been involved in the management of rental properties, as the first client describes living in a building where they were responsible for upkeep. The issues raised, however, suggest that these services were not performed to a satisfactory standard.

• Rental Services: The second review explicitly mentions the process of submitting an application for a rental property, with money being taken and no follow-up provided. This indicates that they were involved in the rental market, but with significant issues in the application process itself.

• Real Estate Listings: The public data suggests that the agent Andre and the agency are involved in listing properties for rent and sale, as is standard for a real estate agency. However, the reviews suggest a disconnect between the listed properties and the actual service provided.

Features / Highlights

While a typical article would list positive features, the available information on Mauro Brothers Real Estate presents significant concerns that serve as "highlights" in a cautionary sense.

• Multiple Business Names: One of the most critical points raised by a reviewer is the claim that the business operates under multiple names, specifically Mauro Brothers Real Estate and Salon Realty Corp. This could lead to confusion and is a key red flag for potential clients. Furthermore, the claim that one of these entities is shut down while the other is used for new applications is highly irregular and worth noting.

• Lack of Responsiveness: Both reviews describe a severe lack of communication and responsiveness from the agency. One client mentioned needing "constant reminders" for basic property upkeep, while the other claimed that calls and voice messages went unanswered after application fees were paid.

• Allegations of Misconduct: The reviews contain serious accusations, including being "falsely accused of stealing" and the operation being a "scam" for taking application money without providing a service. These are not minor complaints but severe allegations of professional and ethical misconduct.

Contact Information

For those who wish to verify the information or attempt to make contact, the following details are publicly available:

Address: 239 E 116th St # 2, New York, NY 10029, USA

Phone: (212) 534-4500

Mobile Phone: +1 212-534-4500

What is worth choosing

When considering a real estate agency in New York, the decision to work with a particular firm should be based on trust, professionalism, and a history of positive client outcomes. The information available in the public domain for Mauro Brothers Real Estate, particularly the provided customer reviews, does not present a favorable picture. Instead of highlighting positive aspects, the reviews raise significant red flags, including allegations of unresponsiveness, poor property management, and financial misconduct, such as accepting application fees without providing a service. The claim that the business operates under multiple names further complicates the matter and adds to the public's skepticism. For New Yorkers, the real estate market is already challenging enough without the added risk of dealing with a firm that has such a controversial public record. It is crucial for potential clients to conduct thorough research, look for a consistent history of positive reviews, and seek out agencies with clear and transparent business practices. The information presented here suggests that Mauro Brothers Real Estate, and its associated entities like Salon Realty Corp, may not be a trustworthy choice, and exercising extreme caution would be a prudent course of action for anyone considering their services.

Mauro Brothers Real Estate

239 E 116th St # 2, New York, NY 10029, USA