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20 Broad ico

20 Broad
- 20 Broad St, New York, NY 10005

Apartment rental agency, Apartment complex ★2.0

20 Broad St, New York, NY 10005, USA

2.0
Absolutely love living at 20 Broad Street! Since Greystar took over management earlier this year, the difference has been night and day from previous management. The building is meticulously clean, from the spotless floors and hallways to even the walls of the elevator, which are literally scrubbed down regularly. The staff is always warm and welcoming, and the concierge team knows residents by name, they often have your packages ready before you even ask or provide your apartment number! It is easy and convenient to pay rent via their app, or just even submit a maintenance request, which are always responded to quickly.Mahfuzul, the building manager, is doing a fantastic job, and it really shows. The amenities are truly state-of-the-art, with beautifully designed interiors and a gym that’s always available when you need it. Even little touches like convenient vending machines make a big difference.Despite being a 30 story, 500+ unit building, the maintenance team stays ahead of everything, even the garbage areas are immaculate. It really feels like a community here, not just an apartment building. Easily one of the best managed properties in NYC, thanks to Mahfuzul and Greystar’s leadership. - Charles P
20 Broad Overview Intro Detail Photos Location Reviews

20 Broad Introduce

Choosing an apartment in New York City is a decision that extends far beyond square footage and rent. It's about finding a place that aligns with your lifestyle, offers the convenience you need, and provides a sense of community. Located in the historic and bustling Financial District, 20 Broad is a residential building that seamlessly blends the area’s rich history with modern, luxury living. This apartment complex, managed by Greystar, is designed to offer a state-of-the-art living experience with a wide array of amenities and services, all within a building that was once a part of the iconic New York Stock Exchange. For those who crave the energy of downtown Manhattan while desiring a peaceful, well-maintained home base, 20 Broad presents a compelling option.

Life at 20 Broad is characterized by a high level of service and attention to detail. Reviews from residents highlight the positive impact of the current management team, with one resident noting that "the difference has been night and day from previous management." The building is consistently described as "meticulously clean," from the spotless floors to the regularly scrubbed elevator walls. This dedication to maintenance and cleanliness is a significant factor in the quality of life for residents, particularly in a large-scale building with over 500 units. The staff, including the concierge team, is often praised for being "warm and welcoming," and for their ability to remember residents by name, creating a more personalized and community-oriented atmosphere.

The convenience of living at 20 Broad extends to its modern operational systems. The ability to pay rent and submit maintenance requests through an app is a feature that residents appreciate for its ease and efficiency. The maintenance team is noted for being proactive and responsive, staying ahead of issues even in a building of this size. This level of professional management and responsive service is a critical consideration for anyone looking to rent in a major metropolitan area like New York, where timely repairs and clear communication are paramount.

However, it is important for prospective residents to be aware of the varied experiences that have been shared online. While many reviews praise the current management and the overall living experience, others express concerns about potential issues, particularly concerning fees and communication. One review mentions being "scammed" out of pet fees and being denied a valid ESA letter, leading to a frustrating experience with management that became unresponsive. Another review warns of "hidden fees," including being double-charged for amenity fees. These accounts, while not a universal experience, underscore the importance of clear communication and diligent record-keeping during the leasing process. It is advisable for all potential residents to carefully review their lease agreements and ask for a detailed breakdown of all costs and fees to ensure a transparent and straightforward transaction.

The building's interior, designed by the architects Cetra Ruddy, aims to be a seamless blend of historic homage and contemporary luxury. The residences, which range from studios to three bedrooms, feature high ceilings, grand picture windows, and luxury finishes. These details, along with in-unit washers and dryers in many apartments, create a comfortable and modern living space. The building's transformation from a former commercial building connected to the New York Stock Exchange into a residential complex provides a unique historical narrative for its residents, adding a layer of character to the living experience.

Location and Accessibility

20 Broad is located at 20 Broad St, New York, NY 10005, right in the heart of the Financial District (FiDi). This location is a major highlight, offering a "walker's paradise" with a perfect Walk Score of 100, meaning daily errands do not require a car. It is also a "rider's paradise" with a perfect Transit Score of 100, thanks to its proximity to an abundance of subway lines, including the 2, 3, 4, 5, J, and Z trains, all within a short walk. This makes commuting to any part of the city incredibly convenient.

The building's location provides easy access to a vibrant neighborhood that is rapidly evolving into a lively residential hub. Residents can enjoy proximity to iconic landmarks, the South Street Seaport, Battery Park, and a growing number of restaurants, shops, and bars. The neighborhood is becoming more residential, transforming from a ghost town after business hours into a more balanced community. The building itself is also wheelchair accessible, ensuring that everyone can comfortably enter and exit the property.

Services Offered
  • On-Site Management: A professional management team, led by Greystar, is on-site to handle resident requests and building operations.

  • 24/7 Doorman and Concierge: A dedicated concierge team provides security, package handling, and personalized assistance to residents.

  • Maintenance Services: A responsive maintenance team is available for quick resolution of issues, which can be submitted easily via an app.

  • Secure Package Room: The building features a designated package room for convenient and secure delivery and pickup of mail and packages.

  • Online Resident Portal: An app-based system for paying rent, submitting maintenance requests, and communicating with management.

Features / Highlights
  • State-of-the-Art Amenities: The building offers a wide range of luxury amenities, including a rooftop terrace, Sky Lounge, game room, and a state-of-the-art Technogym Fitness Center.

  • Historical Architecture & Modern Design: The building, once part of the New York Stock Exchange, features a unique blend of historic architecture with modern, thoughtfully designed interiors by Cetra Ruddy.

  • In-Unit Washers & Dryers: Many units come equipped with the highly sought-after convenience of in-unit laundry.

  • Pet-Friendly: The building welcomes pets, though it is important to check for any specific restrictions or fees.

  • Wheelchair Accessible: The building is designed to be accessible for individuals with mobility challenges.

  • Community Feel: Despite its size, the building is noted for its friendly staff and a sense of community among residents.

Contact Information

For more information or to schedule a tour, you can contact 20 Broad using the following details.

Address: 20 Broad St, New York, NY 10005, USA

Phone: (332) 244-6109

What is Worth Choosing

For a prospective renter in New York, 20 Broad is worth considering for several compelling reasons. The primary draw is its prime location in the Financial District, offering unparalleled access to public transportation and a walkable lifestyle. This is a significant advantage for anyone who relies on mass transit for their daily commute or wants to be at the heart of the city's action. The building itself is a beacon of modern luxury, with a suite of amenities that go above and beyond what is typically expected. The Technogym Fitness Center, rooftop terrace, and various lounges provide residents with a high-quality living experience without ever having to leave the building.

The recent change in management to Greystar, as noted in resident reviews, appears to have brought about a positive transformation in the building's cleanliness and the professionalism of the staff. This is a critical factor, as effective and responsive management is key to a comfortable living experience in a large apartment complex. The praise for individuals like the building manager, Mahfuzul, suggests a dedicated team that is committed to making 20 Broad a true community. For those who value a clean environment, responsive maintenance, and a friendly, professional staff that knows you by name, 20 Broad is a strong contender. However, it is always a good practice to take into account all available information and to be proactive in your communication with management, ensuring a clear understanding of all terms and conditions before committing to a lease.

20 Broad Details

  • Accessibility

  • Wheelchair accessible entrance

20 Broad Photos

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20 Broad Location

20 Broad

20 Broad St, New York, NY 10005, USA

20 Broad Reviews

An average rating of ★2 from 5 user reviews.

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